Privacy policy
ASTELUNE respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order details
- Account information, if you create an account
Device and Usage Information
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Website interaction information
- Cookies and similar technologies
This information helps us improve website performance and provide a better shopping experience.
How We Use Your Information
We may use your information for the following purposes:
- Processing and fulfilling your orders
- Providing customer support
- Sending order confirmations and shipping updates
- Processing payments securely
- Improving our website and services
- Preventing fraud and unauthorized transactions
- Communicating with you about products, services, or promotions when permitted
Payment Information
Payment transactions are processed through secure third-party payment providers.
ASTELUNE does not store complete payment card details on our servers.
Your payment information is handled according to the privacy policies and security standards of the applicable payment providers.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Analyze website traffic
- Understand customer behavior
- Improve website functionality
You may adjust your browser settings to refuse cookies, but some website features may not function properly.
Sharing Your Information
We may share your information only when necessary for business operations, including:
- Payment processing providers
- Shipping and delivery partners
- Website service providers
- Customer support services
- Legal authorities when required by law
We do not sell or rent your personal information to third parties.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
However, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
- Requesting access to your information
- Requesting correction of inaccurate information
- Requesting deletion of your information where applicable
- Opting out of marketing communications
To exercise your rights, please contact us.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email:
service@astelune.shop
Phone:
+1 256-414-9043
U.S. Service Address:
7830 Highway 72 STE 100
Madison, AL 35758
United States