Terms of service

Effective Date: July 1, 2026

Welcome to Astelune.

These Terms of Service ("Terms") govern your access to and use of our website, products, and online shopping services.

By accessing our website or placing an order, you agree to be bound by these Terms and all applicable policies, including our Refund & Return Policy and Shipping Policy.

If you do not agree with any part of these Terms, please do not use our website.

1. Website Use & Eligibility

By using this website, you represent that you are at least the age of majority in your state or province of residence.

You agree to use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website for any fraudulent, illegal, or unauthorized activities.
Attempt to breach, disable, or interfere with the security or normal operation of the website.
Upload malicious code, viruses, or harmful scripts.
Copy, reproduce, distribute, or exploit any website content without prior written authorization from Astelune.

2. Product Information & Accuracy

We make every reasonable effort to display our product images, descriptions, materials, and pricing as accurately as possible.

However, please note:

Color Display: Product colors may vary slightly depending on your monitor settings or display calibration.
Sizing: Product dimensions listed in our Size Guide may vary slightly due to standard manufacturing tolerances (typically within ±1–3 cm).
Updates: We reserve the right to correct typographical errors and update product descriptions, specifications, or pricing information at any time without prior notice.

3. Orders & Payment Terms

Order Acceptance: Placing an order does not constitute final acceptance. We reserve the right to refuse or cancel any order in cases of suspected payment fraud, inventory shortages, or obvious pricing errors.

Payment Methods: All orders must be paid in full at checkout. We accept major credit cards and secure payment gateways, including options such as PayPal, Visa, and Mastercard. You confirm that you are authorized to use the selected payment method.

Pricing & Currency: All prices displayed on this website are shown in U.S. Dollars (USD). Applicable sales taxes and shipping charges will be clearly displayed during checkout before payment confirmation.

4. Shipping & Delivery

Order processing times, handling procedures, carrier delivery schedules, shipping fees, and related information are governed by our Shipping Policy. Please review our Shipping Policy for complete shipping details.

5. Returns & Refunds

Return eligibility, non-returnable items, return procedures, shipping responsibilities, and refund timelines are governed by our Refund & Return Policy. All approved returns must be shipped to the designated return address provided in our Refund & Return Policy.

6. Intellectual Property Rights

All content available on this website, including but not limited to:

Brand names
Product images
Logos
Graphic designs
Website layout
Text content
Software elements

is the property of Astelune or is used with proper authorization.

Unauthorized copying, distribution, modification, or reproduction of website content is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

Astelune shall not be responsible for indirect, incidental, or consequential damages arising from the use of our products or delays caused by third-party shipping carriers.
Our total liability for any claim related to an order shall not exceed the total amount paid by the customer for that specific order.

8. Governing Law & Dispute Resolution

These Terms and any separate agreements through which we provide services shall be governed by applicable commercial and consumer protection laws.

Before pursuing any formal dispute resolution process, customers agree to first contact our customer support team so we may attempt to resolve the matter through good-faith communication.

9. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time.

Any updated version will be posted on this page with a revised Effective Date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Customer Support Email: service@astelune.shop

Customer Support Phone: +1 (256) 414-9043

U.S. Customer Support Address: 7830 Highway 72, Suite 100 Madison, AL 35758 United States

Business Hours: Monday – Friday 9:00 AM – 6:00 PM CT

Brand & Business Information

Brand: Astelune